Direct Support When You Need It
Advance Suite includes access to multiple support channels for faster communication and more flexible assistance. Whether you need technical help, platform guidance, or account assistance, our team is available through the support method that works best for you.
Support Channels Included
Internal/In-App Messaging System
Live Chat Support
Telegram Support
Phone Support
What Support Includes
Technical assistance
Platform questions
Account access help
Basic troubleshooting
Feature guidance
How Support Requests Are Handled
Access major U.S. leagues, international competitions, and niche sports frSupport can be reached directly through the platform, via Telegram, live chat, or by phone. To help us resolve requests faster, please include:
- Your Agent ID
- A clear description of the issue
- Screenshots if applicableom a single platform.
Response Expectations
Our team aims to respond to all support requests as quickly as possible during business hours. For platform-related questions, we also recommend visiting the Business Advisory section, where many common topics and setup instructions are already covered.
Built for Operators Who Need More Access
Advance Suite is designed for operators who want more direct communication and faster access to support when needed. Multiple support channels provide greater flexibility, quicker follow-up, and a more hands on support experience.