Email Support

Email Support

Straightforward Support for 
a Straightforward Platform
To keep Core Suite simple, all support is handled exclusively through email.

Support Channels Included

Internal/In-App Messaging System

Live Chat Support

Telegram Support

Phone Support

What Support Includes

Technical assistance

Platform
questions

Account
access help

Basic troubleshooting

Feature guidance

How Support Requests 
Are Handled

Send your request to: [email protected]

 

Please include:

  • Your Agent ID
  • A clear description of the issue
  • Screenshots if applicable.

 

This helps us resolve requests faster.


We aim to respond to all requests within 24 hours. For platform-related questions, consider visiting the Help Section first, as many common topics are already covered there.